Recently, there have been many feedback from customers engaged in foreign trade, and many friends often have a series of questions when comparing freight forwarding companies, such as whether the international logistics company that helps them with freight clearance is reliable and whether the fees are on the high side.

Fundamentally speaking, the reason why friends in the foreign trade industry are so skeptical is because you are not familiar with the basic operations and knowledge of international logistics. Due to the deviation of knowledge, information asymmetry can easily lead to your distrust of international logistics. The secret to identifying a reliable freight forwarding company.

The simplest way to dispel your doubts about international logistics is to have more contact with them, understand their qualifications and teams, analyze their successful cases, and basically determine whether this international logistics is reliable. If conditions permit, try to visit the logistics company you plan to cooperate with in other places as much as possible, considering the operation of the entire team, the quality of sales personnel, and the scope of business expertise.

1、 Check the operation of the entire team.

Firstly, describe the entire process from inquiry to transportation: after consulting with the salesperson, the salesperson first needs to inquire with the marketing department, which needs to verify the freight rate and cabin space. Then, the salesperson will calculate the cost and communicate with you. After the order is signed and the transportation business is truly entrusted to the international logistics company, follow-up personnel will help you organize various documents, follow up on orders, follow up on transportation, and handle abnormal issues.

The entire process is actually served by the entire team of the international logistics company. As you should not only consider the salesperson who is in contact with you, but also the entire order logistics that serves you. Before determining whether the operation of the entire team is systematically consistent, this inevitably requires on-site consideration. Therefore, on-site inspection of the operation of the entire team is a key consideration for you.

2、 Check the quality of sales personnel

When conducting business consultations with you, the salesperson himself is an indispensable factor. If the salesperson is not proactive or has poor service awareness during your consultation. These factors determine whether the salesperson will consider you comprehensively from your perspective throughout the entire service process and provide you with appropriate logistics solutions.

3、 Look at the business field you excel in

After considering the above two points, the final consideration is whether the business scope that the logistics company excels in is what you need?

There are several international logistics companies, some are good at air freight, some are good at sea freight, and some are both. Logistics companies from different countries may also differ in terms of business channels and documents required for subsequent operations, depending on their expertise. Only by clarifying the business areas that international logistics companies excel in can we guarantee to provide you with cost-effective and professional freight services.

From the above three points, you should be able to determine whether this logistics company is reliable, trustworthy, able to provide the freight services you expect, and able to become an international logistics company worth cooperating with.